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The ISO 9000 (ANSI/ASQ Q9000) Series
Standards provide models and guidelines for implementing
the Quality Management Systems needed to compete in a
global marketplace. As part of Implementing an ISO 9000
Series compliant system, companies must provide for
formal and ongoing Internal Audits of the Quality
Management System.
ISO 9001:2000 Internal Auditing provides information on
the skills, techniques, and approaches necessary for
successfully auditing an ISO 9001:2000/Q9001-2000 based
Quality Management System. Participants will learn key
terms and definitions, specific requirements of the
Standard, roles and responsibilities of Internal
Auditors, how to plan and conduct an Internal Audit, how
to report results, how to initiate and verify necessary
corrective actions, and how to learn more about Internal
Auditing.
This Seminar is oriented toward Executives, Managers,
Supervisors, and Quality Professionals. It consists of
seven instructional units requiring approximately 8
hours for presentation plus an additional 8 hours of
practice audits involving all participants. Participant
Materials include copies of all slides, key reference
information, and current information on relevant
agencies and resources.
Please
contact us
to learn more about implementing the ISO 9000/Q9000
Series Standards for your company.
To download the data sheet for this program, please
click
here.
(PDF 48 KB)
Seminar Outline:
Unit 1 - Role of Internal
Audits
 •
Introduction
•
Key Terms and Definitions
•
Types of Audits
 –
Internal
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Second Party (External)
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Third Party (Extrinsic)
•
Purpose of Internal Audits
Unit 2 - ISO
9001:2000/Q9001-2000 Requirements
•
Introduction
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Quality Management System
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Management Responsibility
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Resource Management
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Product Realization
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Measurement, Analysis and Improvement |
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Unit 3 - Internal Audit
Personnel
•
Introduction
•
Roles and Responsibilities
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Skills and Qualifications
•
Independence and Objectivity
•
The Internal Audit Team
Unit 4 - Internal Audit
Planning
•
Introduction
•
Types of Internal Audits
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Desk Audits
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Floor Audits
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Audit Methodologies
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Element Audits
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Process Audits
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Developing the Audit Plan
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Use of Checklists and Forms
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Scheduling and Notification
Unit 5 - Conducting an Internal
Audit
•
Introduction
•
Opening Meeting
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Collecting Information
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Interviewing Techniques
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Documenting Results
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Interpreting Results
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Reporting Results
–
Audit Report
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Closing Meeting
Unit 6 - Corrective Action
•
Introduction
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Corrective Action Requests
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Responsibilities for Corrective Action
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Verification of Corrective Action
•
Management Review
Unit 7 - Learning More About
Internal Auditing
•
Introduction
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Sources for Documents
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Related Publications and References
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Resources |
